If they determine you're using a defective keyboard, you should be able to get it replaced at a service depot without too much hassle. some keys on the keyboard will not work. Is your Laptop's keyboard Backlight not working? After pressing a key, there is a short delay before the character displays on the screen. Head to your keyboard's settings by opening the Start menu, typing "Control Panel," and searching for Keyboard in the upper-right corner of the Control Panel window. HP's Virtual Agent can help troubleshoot issues with your PC or printer. If the keys on the number pad don't work or are behaving oddly (e.g., moving your cursor), press the Num Lock key. Dab some rubbing alcohol or soapy water on a rag—not onto the keyboard—and clean away the sticky residue. If your notebook has a removeable battery, remove the battery. It was able to recognize a wireless mouse, so go figure. We will start with the most basic, and then gradually move on to the more technical methods. If none of the above solutions solve the problem, it's possible that your keyboard is the victim of a virus. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Make sure you … If you're unable to enter the BIOS and navigate it with your keyboard, there's a good chance you're dealing with a hardware problem. I have experienced the exact same problem. You can change active keyboard layouts by clicking the language icon in the taskbar (See Step 2.) You're working on your laptop, and all of a sudden, the "I" key stops working. If the notebook is still under warranty, contact HP to have the computer serviced before removing a key. Fix and resolve Windows 10 update issue on HP Computer or Printer. Use a swab with alcohol to clean the key and its slot in the keyboard. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. To avoid potential software damage, immediately replace keyboards damaged by liquid spills. Sometimes, unknowingly pressing certain key combinations can result in the Keyboard becoming... 3. … If a key sticks in the down position, removing and cleaning the key might solve the issue. Even if you don't see an exclamation point, though, I recommend right-clicking your keyboard in this menu and choosing Uninstall Driver. Start your PC in safe mode in Windows 10 - Windows Help Lastly, if keyboard still doesn't work normally: R oll system back to the most recent successful configuration of the registry, restart the computer in Safe Mode and select the Last Known Good Configuration option. Did your laptop keyboard stop working? Lenovo Inc. View View. Fix Laptop Keyboard Not Working Windows 10/8/7- Different Methods. Laptop keyboard not working 1] Check the keys physically. I've been able to ask it to troubleshoot, but the problem continues. Any hardware failure? This is more of a problem for older laptops, but it's worth a shot even on a new one. {{#each this}} This step is going to narrow down your problem, revealing if your laptop keyboard is not working because of a hardware or a software issue. We apologize for this inconvenience and are addressing the issue. Laptop Deals Outlet Support + Support. If your laptop has a removable battery, try shutting down the laptop, removing the battery, then plugging in the power cable. Then click the keyboard layout you want to use. If your laptop keyboard isn’t working, first try restarting your computer. Click on the one you want to use—for most US users it'll be English (United States)—and click the Options button. If the troubleshooting options on this page don't help you fix the issue, we recommend having your laptop looked at by a technician. Our fixes above should address the majority of possible issues, but if you can't get it to work, use a USB keyboard for now and get your laptop looked at by a professional when you have time. HP Customer Support - Software and Driver Downloads. The … Sign up for What's New Now to get our top stories delivered to your inbox every morning. If your keyboard is not working, try the following steps: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. If your laptop’s keyboard still isn’t working, remove the Keyboard Delay setting. If restarting the computer doesn’t work and your keyboard has stopped working, you’ll need a temporary one that works. © Copyright 2021 HP Development Company, L.P. Driver-Keyboard, Mouse, and Input Devices, Additional date, time, & regional settings. Try to boot the laptop without the battery installed, using only AC power. Contact him on Twitter @WhitsonGordon. Reboot your computer and try to enter the UEFI or BIOS—usually by pressing "Delete," "Esc," or some other key as your computer boots. Spilled liquid on a laptop keyboard can also cause the keyboard to stop working. HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. You may unsubscribe from the newsletters at any time. {{#if (eq ../this.length 3)}}. The first thing you can do is, try to find if some keys or keyboard has broken physically... 2] Clean the keyboard using a brush. Finding your Product Number. Keys on keyboard not working. After pressing a key, there is a short delay before the character displays on the screen. Modify your browser's settings to allow Javascript to execute. Grab a can of compressed air with a thin nozzle (most come with one) and blow air under the problem key or keys. (Similarly, if your keyboard is behaving strangely, make sure Sticky Keys is also turned off in this menu.). This is the first thing you should do. If pressing any of the function keys does nothing while the rest of the keys are working properly, you need to replace the function key driver. In Windows, search for keyboard, and then open Ease of Access keyboard … Applicable for G531GV, FX505DT, SCAR III & more. Or maybe a whole section of keys is taking forever to respond. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. The On-Screen Keyboard (OSK) can be accessed by going to Windows Settings > Ease of Access > Keyboard. Your laptop keyboard not working error always caused by driver issues. Select the desired keyboard layout from the list, and then click, Switch keyboard layouts by searching for and opening. Sometimes the driver managing your keyboard can run into problems, particularly if you install third-party software often and/or you turn your machine off all the time without using the Shut Down command. HP can identify most HP products and recommend possible solutions. Use this information to troubleshoot common keyboard problems on notebook computers. You’re using the wrong USB port. Audio or sound issues? Bluetooth devices are not currently supported. If the keyboard driver is not working you can use On-screen Keyboard by clicking on the middle icon from the three provided on the right bottom of the lock screen in Windows 10. You can read more about downloading and updating drivers in this guide. Before you attempt random fixes, try to narrow down your problem: is there something wrong with the keyboard hardware itself, or is a software glitch preventing Windows from recognizing keystrokes? If the keyboard only works when the battery is removed, you may need your battery replaced. If the wrong characters appear when you are typing, or you are trying to use a different keyboard, synchronize Windows to the keyboard language or layout you are using. Bad connection: In some cases, your laptop can be opened and the keyboard reconnected. Synchronize your Windows 8 computer to the type of keyboard you are using. A cotton swab can also come in handy here, just be careful and don't disassemble the key switch unless you know what you're doing. If you're using a laptop and the keyboard is not working, the issue may be due to a loose or bad connection on the motherboard. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. There is a chance that the... Wrong regional settings: Some characters don't … If correct keyboard drivers are missing or outdated, your keyboard may not work. Now click the option Check for updates present at the top. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. (If there's no keyboard driver, try reinstalling the chipset and/or USB drivers.) You may have to hook up a USB keyboard to troubleshoot. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. If Filter Keys is turned on, uncheck that box and press OK to see if it helps. If specific keyboard keys are not working, the simplest and most likely cause is that something is preventing your presses from being recognized. 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