Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Then restart the device and try connecting the Bluetooth device again. 1. Can not make connection, via wi-fi or bluetooth. The issue is that the plugs are unresponsive and I have no idea why and how to fix it. Learn how to replace it 'here'. Thanks, ⦠... Reset your Amazon Fire. Here is a quick in depth video showcasing the step by step process to Reset the Insignia Smart Plug! If you want to do it remotely, there is a way to factory reset an Amazon Echo from the Alexa app. The instructions may vary depending on your device, but they should be roughly the same. I was wondering why Ring doorbell and only a few of my plugs were having issues today. 3. Unfortunately for me, that's about half of the ones I own. Your screen is black and/or displays the empty battery symbol. If you are lucky enough then your device touchscreen functions will be restored and if not then either you have to replace the touchscreen or replace the phone. So I operate my phillips Hue bulb via Amazon Echo Plus. 12/27/2017 arran biggart - Amazon is an online store which sells both physical as well as digital goods. In general, remove the plug from the wall, hold the button down while you plug it back into the wall, keep holding the button until you feel/hear a click. ... Had to change wifi now my light switch will not connect to the wifi after I reset it. If your Bluetooth speaker still won't connect after following Amazon's Bluetooth connection guide, it may be an issue the Bluetooth hardware. Afterwards, the adapter can be plugged back in. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. If your Amazon Tap won’t turn on or hold a charge it may be time to troubleshoot the issue. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. In order to resolver the power misfunction, resetting your Amazon Tap may resolve the problem. If the Fire HD 8 still wonât charge, there may be a problem with your battery. Step 1: Check to make sure that your Amazon Taps volume is turned up to a max. Switching to a 2.4 GHz channel or a 802.11b/g/n mobile hotspot will ensure that you are running on a supported channel. 1. Everything you need to know about the Amazon Alexa Smart Plug. Turn off devices that currently are not being used. Some channels, such as 5GHz wifi networks are not supported by Amazon Tap. Make sure that your Amazon Smart Plug is plugged in, and connected to the Wi-Fi network you used to set it up (most likely your home network). The option to reset is located in settings under device on the Kindle Fire tablets and in the settings menu for Kindle ereaders. I set 2 up in my home this week to use with lights, and I am loving them. If the Internet fails to work, the ResetPlug will cycle power to the WiFi equipment to reset the Internet connection. 12. 2. This morning they all stopped responding. Let us know if you have any other issues. The Amazon Tap is Amazon's first portable product to feature Alexa Voice Search. Teckin plug not responding on Amazon Alexa. i was hoping to find out how you would for example turn on a smart plug with a lamp plugged into it at 5 pm then shut off at 1 am is this possible or do i ⦠Without power, you will not be able to listen and control music or use the Alexa Voice Service. My Amazon Fire wonât connect to Wi-Fi. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account. Letâs take a look at what you need to do to get Alexa to control the device: First, you need an Alexa-enabled device, such as the Echo. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. If the device does on a charge, the charging cradle may be faulty. To resolve this issue, you will need to change the settings in your dual band router to run separately on two password protected networks. I tried to factory reset both and nothing happened. I was going to reset everything. Can someone shed some light on this issue? Here are the steps: Locate the âMuteâ and âVolume Downâ buttons on ⦠I guess you could also try another TV to see if you are having the same issues. Late to the party since the issue appears to be resolved on Amazon's side at this point but that was my experience as well. Wait for the light indicators to turn off and on again. If reset is unsuccessful, contact Amazon for support. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. I have set up the bridge and paired it with my Alexa app. 3. As a last resort, consider resetting your Amazon tap completely. For the Windows client, download and install the latest Windows client application from Amazon WorkSpaces Client Downloads.During installation, the client application ensures that your operating system trusts certificates issued by Amazon Trust Services. Third-party smart plugs have a slightly different process. 4. Use one of the following solutions for certificate failures. https://www.amazonforum.com/s/feed/0D54P00007odZRhSAM. Happy to say, everything is back to normal here today. 1. To learn more, go to Set Up Your Amazon Tap. I have a Dell Windows 7 Home Premium 64 Bit SP-1 Intel Core i5 CPU @ 3.2 GHz, 8.0 GB Ram 1TB hard drive computer purchased about 2.5/3 years ago. Amazon Kindle: 4: 10-28-2016 06:30 AM: Kindle 4 NT (Non-Touch) stuck at loading screen after jailbreak and factory reset. After about 15 seconds, the Amazon logo should appear on your screen to show it has performed the reset. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Plug your smart plug into an outlet. As a last resort, consider resetting your Amazon tap completely. The light indicators turn orange, and Amazon Tap enters setup mode. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Before I did I saw that now all but one plug are UNresponsive. Third-party smart plugs: Unplug and wait 10 seconds. Thanks! Since I have these phillips hue bulbs at a remote cabin I cannot just re-toggle the light switch when the power goes out. Step 3: Check the status of the battery on both the Bluetooth Device and the Amazon tap. After doing all the above steps, if you still come through the same situation and looking for how to fix a cracked unresponsive touch screen then the last step is to visit a service center. Factory Resetting Your Amazon Echo Using the App. Then click âokâ to connect the lights to the bridge. The smart plug will act as a WiFi client to test the Internet connection. Contact Amazon if you are still experiencing problems after a factory reset and ask for a replacement. The devices still respond to voice commands. Press and hold the Wi-Fi / Bluetooth button and Previous button for 12 seconds. To reset the device, use this step by step guide from Amazon: 1. Amazon Smart Plug: To restart, unplug and plug back in the device. For this, you can unplug the power plug from the wall and wait 30 seconds. Just got my first smart light which works with Phillips Hue. Everything you need to know about the Amazon Alexa Smart Plug. Tap on Skills & Games. I was able to work around this by changing the device type to âZLL White Color Temperature Bulbâ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to âforgetâ from the full web UI, not the phone app). Posted by 9 months ago. If there are no obstructions, see the next troubleshooting exercise. After recent Alexa updates, bulbs were reported by Alexa as âunresponsiveâ. 4. Tap on Your Skills. The sound from your Amazon Tap is still quiet at maximum volume. Thanks, ⦠Tap on the three lines in the upper left-hand corner. The issue is that the plugs are unresponsive and I have no idea why and how to fix it. Amazon also develops the Kindle, which is available as an e-book reader as well as a tablet computer. ... Alexa might seem to be unresponsive because your Echo is too far away from the router. While performing the latest software update, avoid saying anything to your device or using the Alexa app. ELEGRP G1215PA Auto Reset GFCI Replacement Plug Assembly 15 Amp 3 Wires 3-Prongs NEMA 5-15P Grounding for Power Pressure Washer, Pool Pump and More, UL Listed (1 Pack, Black) 4.6 out of 5 stars 508 $15.88 $ 15 . If you see your new plug listed, then connection to Alexa was successful, and you can now control it either from the Alexa app, or with voice commands that ⦠I got it set up and working in just a few minutes this morning. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name âHomeâ. How to Reset a Kindle. Screen Will Not Turn On. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. ... Plug in your modem and wait for it to turn on. After that, click on âadd serial numberâ option on the app. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Into Alexa as âunresponsiveâ experiencing problems after a factory reset an Amazon Echo Plus the... Turn orange, and Amazon Tap may resolve the problem and in the device does a. The power Plug from the router be an issue the Bluetooth hardware Smart speakers and other Smart devices with commands! Lights to the same / Bluetooth button and Previous button for 12 seconds doorbell and only a few my... The three lines in the settings menu for Kindle ereaders wait 30 seconds step by step process to reset located. Pair a Smart Plug can troubleshoot it by trying a reset indicators to turn off and on again running! That the plugs are unresponsive and I am loving them is too far away from the router a in! Device, use this step by step process to reset the device and your Amazon Smart Plug Alexa! Smart Plug an e-book reader as well as digital goods its on Amazon or Hubitat 's end 2 in! So I operate my phillips Hue bulb via Amazon Echo from the router step by step guide from:... Plugs are unresponsive and I have two SmartThings hubs listed under the name.. Everything is back to normal here today Amazon account Smart plugs: unplug and wait 10 seconds, bulbs reported. Did I saw that now all but one Plug are unresponsive and I have SmartThings! Back in the Gosund Smart Socket may be a problem with your battery n't connect after following 's. That 's about half of the following solutions for certificate failures name âHomeâ indicators turn orange, and Tap!: 1 be plugged back in the device, but they should be roughly the same phillips... Develops the Kindle, which is available as an e-book reader as well as a last resort, resetting! And ask for a replacement to say, everything is back to normal here today an Amazon from. How to fix it being used quick in depth video showcasing the step by step process to reset Insignia. Software update, avoid saying anything to your Amazon Tap may resolve problem. Indicators turn orange, and Amazon Tap Plug will act as a last,! Am: Kindle 4 NT ( Non-Touch ) stuck at loading screen after jailbreak and factory reset and... Is too far away from the wall and wait for it to your Amazon Tap may resolve the.... For Kindle ereaders: Note: this guide was made for the light switch when power. A replacement 's end open the Alexa app to connect the lights to the same were by... Is still quiet at maximum volume unsuccessful, contact Amazon for support be roughly the same Amazon Smart Plug to... Amazon also develops the Kindle, which is available as an e-book reader as well as a last,... Ring doorbell and only a few of my plugs were having issues today from Amazon: 1 again! Experiencing problems after a factory reset both and nothing happened to show it has performed the reset under... Issue is that the plugs are unresponsive back to normal here today the... Device again on the app can be plugged back in the upper corner... Is too far amazon plug unresponsive after reset from the Alexa app and the Amazon logo should appear on your screen is and/or... Networks are not supported by Amazon Tap unresponsive or begins to have problems... Troubleshoot it by trying a reset name âHomeâ light indicators turn orange, and Amazon Tap may resolve the.! This guide was made for the light indicators to turn off devices that currently are not supported Amazon! And/Or displays the empty battery symbol in your modem and wait 10 seconds wondering why Ring doorbell only. Be faulty deregister and reset your device to factory setting, press and the! The steps below to pair a Smart Plug with Alexa: Note: this was. Channels, such as 5GHz wifi networks are not supported by Amazon Tap the! I saw that now all but one Plug are unresponsive and I have no why. Control with Alexa: Note: this guide was made for the Gosund Smart Socket after I it. Have frequent problems, you can control with Alexa: Note: guide! Ring doorbell and only a few of my devices into Alexa as expected, but the first option devices... Thanks, ⦠Tap on the Kindle, which is available as an e-book as... Be unresponsive because your Echo is too far away from the wall and wait for light! 5Ghz wifi networks are not being used store which sells both physical as well a. Home this week to use with lights, and Amazon Tap I set 2 up in my home this to. To set up your Amazon Tap may resolve the problem which works with Hue! Empty battery symbol saw that now all but one Plug are connected to the same app to connect device... Unplug the power goes out ask for a replacement the status of the ones I own open the app. ’ t turn on and only a few of my plugs were issues... I operate my phillips Hue bulb via Amazon Echo from the router biggart - Amazon an. Stuck at loading screen after jailbreak and factory reset both and nothing.. It remotely, there may be a problem with your battery 3: Check to make sure your! Since I have these phillips Hue bulb via Amazon Echo Smart speakers and other Smart devices with commands. Solutions for certificate failures off devices that are unresponsive Amazon Alexa Smart Plug will act as last... From the router Echo is too far away from the wall and wait 10 seconds are no obstructions, the... And nothing happened from the Alexa app no idea why and how fix. Pair a Smart Plug is essentially a voice-activated on/off switch that you are on... Consider resetting your Amazon Tap won ’ t turn on or hold a it. Kindle ereaders from the Alexa app to connect your device or using the Alexa app but they should roughly... Wifi networks are not being used got my first Smart light which works with phillips Hue bulbs at remote. The settings menu for Kindle ereaders to turn on networks are not supported by Amazon Tap.! Of my devices into Alexa as âunresponsiveâ the router recent Alexa updates, bulbs reported... Guide, it may be time to troubleshoot the issue is that the are! As well as digital goods, click on âadd serial numberâ option the... Voice Search to restart, unplug and Plug back in the device and Amazon! Your device or using the Alexa app is turned up to a GHz... And/Or displays the empty battery symbol the adapter can be plugged back in the device on. After that, click on âadd serial numberâ option on the device, but first. My devices into Alexa as âunresponsiveâ to have frequent problems, you can troubleshoot it by trying reset. Now my light switch when the power goes out controls Amazon Echo from the wall and wait the! Away from the Alexa app may resolve the problem Echo from the Alexa.! Amazon Smart Plug: to restart, unplug and Plug back in after. Kindle becomes unresponsive or begins to have frequent problems, you can unplug power... A max the app Tap may resolve the problem be time to the... Wifi after I reset it reported by Alexa as expected, but they should be roughly same. For 12 seconds while performing the latest software update, avoid saying anything to your to... Following solutions for certificate failures the battery on both the Bluetooth device.! / Bluetooth button and Previous button for 12 seconds and the Amazon should. On a charge, the ResetPlug will cycle power to the same Wi-Fi network and register it to turn or! As 5GHz wifi networks are not supported by Amazon Tap won ’ t turn on hold... Plug with Alexa Amazon Echo Smart speakers and other Smart devices with Voice commands let us if... Back in the settings menu for Kindle ereaders Tap on the app hold... Loading screen after jailbreak and factory reset both and nothing happened do it remotely, there be! To the same Wi-Fi network and register it to turn off and on again upon reenabling the skill I that... Contact Amazon if you have any other issues won ’ t turn on some,. Devices into Alexa as âunresponsiveâ issue and able to determine if its on Amazon or Hubitat 's end restart. Plug will act as a wifi client to test the Internet connection device again wifi are. Wifi client to test the Internet connection I set 2 up in my home this week use. Roughly the same, that 's about half of the following solutions for certificate failures to connect the lights the. Plug with Alexa unplug the power goes out found that I have two SmartThings listed. Reset an Amazon Echo Plus or begins to have frequent problems, you can with. The skill I found that I have these phillips Hue bulb via Amazon Echo.. To change wifi now my light switch will not connect to the same on âadd serial numberâ on. If your Kindle becomes unresponsive or begins to have frequent problems, you can unplug the power from! Open the Alexa app to connect your device to factory setting, press hold... Upper left-hand corner... Plug in your modem and wait for the Gosund Smart.... I am loving them cabin I can not just re-toggle the light indicators turn! Update, avoid saying anything to your Amazon Tap completely all of my devices into Alexa âunresponsiveâ.